Acceptance of cancellation

Orders from outside Japan

For orders from outside Japan, please see here.

We can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. 

 

Orders from within Japan

We will respond if it is before the product is shipped when you contact us.

Please enter the following in the comment field

  • order number
  • Request to cancel

Inquiries received after 17:00 on weekdays and Saturdays, and inquiries received on Sundays will be handled on the following business day. Please note. Please be assured that the product will not be shipped even if the response is made after the next business day.

List of frequently asked questions